Imprint / Privacy Policy

DB Backups is a product from Renuo AG in Wallisellen (CH). DB Backups is a service which connects to your databases and performs backups.

Renuo AG Industriestrasse 44 CH-8304 Wallisellen [email protected]

Registered company name: Renuo AG Number: CHE-409.950.039 Commercial register office: Zurich VAT no: CHE-409.950.039 MWST Authorized representative: Samuel Steiner

This data privacy statement describes which type of data DB Backups processes for which purpose.

Legal bases, changes

In processing its users' data, DB Backups complies with this data privacy statement and all applicable statutory provisions, in specific the Swiss Data Protection Act (Schweizerisches Datenschutzgesetz, DSG) and GDPR (General Data Protection Regulation). DB Backups also obliges its staff and any companies that process user data on its behalf to comply with the GDPR.

What type of data is being collected?

DB Backups collects personal data provided by external identity providers, when used to connect to our services. For example, Heroku provides us your email address and a token to access your databases.

DB Backups collects, for its purpose, a copy of all your databases. This copy is performed daily and contains all the data (and metadata) persisted in your systems.

DB Backups persists these data via Amazon S3 service, in locations along Europe, specifically in Frankfurt.

DB Backups assures to never use these copies for any purpose. DB Backups and everyone working at the service, will never read or execute analysis over your data.

The backups collected by DB Backups belong to the user and DB Backups will never resell these data or give access to third parties.

The email address is used to send reports about the status of your Backups and invoices.

Credit Card numbers are not collected directly by DB Backups. We use a service called Stripe, which is responsible to collect your credit card information and perform the payments. In any moment, DB Backups is aware of your Credit Card data.


We use cookies with the purpose to allow you to access to your private space (login) and access your personal data in a safe way.

To better understand your use of the we work with third-party cookie providers such as Google Analytics, who place cookies and beacons on your computer to collect information on our behalf. When you sign in, a cookie containing a value that uniquely identifies you is sent to your browser and stored on your computer's hard drive. None of your secure information, such as credit card and payment details or password, is collected by these cookies. However, we use the cookies and beacons to collect the following information: visits, page views, average time on site, referrals. All information collected by these cookies is sent by secure connection. These third party providers are prohibited from using our data for any other purposes. All information will be retained as long as necessary.

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Visiting with your browser settings adjusted to accept cookies tells us that you want to use our products and services and that you consent to our use of cookies and other technologies to provide them to you as described in this notice.

What are cookies?

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Different websites can each send their own cookies to your browser if your preferences allow it. Your browser only allows a site to access the cookies it sent to you, not the cookies sent by other sites. You can configure your browser to accept or reject cookies. All browsers are different, so go to the help section of your browser to find out how to do this. A beacon is used in connection with cookies to gain an understanding of how a websites' users navigate through and process the content contained in the site.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), Data Subjects have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of Personal Data.

Access to Data

Under the Data Protection Act 1988, you have the right to be told what personal information we hold about you on our databases.

Who are we?

In case you need further information about this privacy or you have any complaint, please contact us.